By: MorraLee Keller, Senior Director of Strategic Programming
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As we begin this new academic year, we are focused on making sure our direct service providers are ready to serve a new cohort of students. NCAN has just updated our e-learning courses that programs can use as fundamental training for those advisors new
to this work. The majority of our courses are updated and ready with just a few FAFSA courses left that will be completed in September/October. Check out the e-learning page to see
the current offerings. The courses focus on areas of testing, admissions advising, data tracking, inclusive student advising, retention, policy and advocacy, and of course, financial aid and the FAFSA.
NCAN member programs should consider a variety of ways to use these courses for training. Program directors may choose to select a set of courses that all new advisors will complete as fundamental training to supplement what the organization offers. You
may wish to require all advisors to review the new FAFSA courses when those get updated this fall. Some organizations require everyone to earn the NCAN Certified Advisor badge and note that on their website. There are so many ways to use this information
to help support students.
NCAN wants to remind you that we issue electronic badges to those who take and successfully complete courses in our core competency areas. Learners automatically receive a certificate of completion at the end of each individual course.
These can be submitted to program directors as documentation of completing the course. If a learner wants to take the group of courses bundled for badges, they will automatically earn a certificate when all badge courses are completed and be issued
an electronic badge at the end of the month credentialing them in that particular topic area.
There is no charge for taking these training courses to those who come from NCAN member organizations. There is a fee for most courses for non-members. The courses are available on demand 24/7. To register for courses,
go to our e-learning page.
If you have questions about the e-learning courses, please contact MorraLee Keller at kellerm@ncan.org.