News: NCAN News

Sharpen Your Skills With NCAN’s New E-Learning System

Tuesday, September 1, 2020  
Posted by: MorraLee Keller, Director of Technical Assistance
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NCAN is pleased to announce that our new-and-improved e-learning system is now available. The new system will present foundational information for advisers in a fresh delivery method.

Advisers (learners) will register and select the courses they wish to complete: either individual or badge courses. The content will be delivered via tutorial videos. Once the learner has viewed the tutorial videos, they will take a quiz covering the course content. Learners must score 65% or higher to successfully complete the course.

Learners will be able to stop and start the videos and rewind as often as needed in order to absorb the content. And learners will be given three attempts to complete the quiz. Upon passing the quiz, learners will be able to download and print a certificate of completion for that course.

Badge courses, containing multiple sections, will be available in the system again. Learners will have to complete multiple courses to earn a badge certificate. In this system, learners will be able to download and print a certificate of completion for the badge courses containing the names of all the individual courses they completed.

Most importantly, these courses will remain free to members through summer 2021.

Content in the majority of these courses is targeted at new professionals. We do have a companion set of courses dedicated to building cultural competency; one is designed for advisers, and the other is designed for supervisors. These courses are filled with activities that can be completed with the supervisor and advisers to strengthen their skills.

FAFSA courses in the new system are related to the 2020-21 FAFSA. Updated courses will be available in late September/early October for the 2021-22 FAFSA.

Please consider how to incorporate this virtual training resource into your professional development plan for advisers. These courses will provide a solid fundamental set of information needed to help guide students though the college readiness process. You may wish to have your advisers earn the “NCAN Certified Advisor Badge.” Earning this badge requires a learner to complete 21 courses that should lead to a highly skilled adviser.

If you have any questions regarding e-learning, please feel free to reach out to MorraLee Keller, director of technical assistance, at We wish you well as you begin another academic year.